Privacy Policy

Last updated: November 26, 2025

Tradi Co., Ltd. ("we," "us," or "our") operates HALAL ICHIBA and its website (including all related information, content, features, tools, products, and services) to provide customers with a curated shopping experience ("Services"). HALAL ICHIBA is powered by Shopify, which enables us to provide the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of personal information.

Please read this Privacy Policy carefully. By using and accessing the Services, you acknowledge that you have read this Privacy Policy and understand our collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term "personal information," it refers to information that identifies or can reasonably be associated with you or another individual. Personal information does not include information that is collected anonymously or anonymized in a way that it cannot be used to identify you. We may collect or process the following categories of personal information (including inferences drawn from such personal information), depending on how you use the Services, where you live, and to the extent permitted or required by applicable law:

  • Contact Information including your name, address, billing address, shipping address, phone number, and email address.
  • Financial Information including your credit card, debit card, or financial account numbers, payment information, financial account information, transaction details, payment method, payment confirmation, and other payment-related details.
  • Account Information including your username, password, security questions, and preferences and settings.
  • Transaction Information including products you viewed, products you added to your cart, products you added to your wishlist, products you purchased, returned, exchanged, or canceled, and your past transaction history.
  • Your Communications with Us including information contained in your communications with us, such as when you contact customer support.
  • Device Information including information about your device, browser, network connection, IP address, and other unique identifiers.
  • Usage Information including information about your interactions with the Services, such as how and when you access the Services and how you navigate them.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide your personal information.
  • Automatically through the Services including from your device when you use our products or services or visit the website, and through cookies and similar technologies.
  • From our service providers including when we contract them to use certain technologies or collect or process your personal information on our behalf.
  • From our partners and other third parties

How We Use Your Personal Information

Depending on how you interact with us and the Services you use, we may use personal information for the following purposes:

  • To provide, customize, and improve the Services We use personal information to provide the Services to you. This includes fulfilling our contract with you, processing payments, responding to your orders, remembering your preferences and items of interest, sending account-related notifications, processing purchases, returns, exchanges, and other transactions, creating, maintaining, and managing your account, arranging for shipping, facilitating returns and exchanges, enabling you to post reviews, and providing a personalized shopping experience, such as recommending products based on your purchase history. This may include using your personal information to better customize and improve the Services.
  • Marketing and Advertising We use your personal information for marketing and promotional purposes. This includes sending you marketing, advertising, and promotional communications via email, text message, or postal mail, and displaying online advertisements on the Services and on other websites based on your past purchases, items added to your cart, and other service usage history.
  • Security and Fraud Prevention We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, and respond to potential fraud, unauthorized, illegal, dangerous, or malicious activities, protect public safety, and ensure the security of the Services. If you register an account using the Services, you are responsible for maintaining the security of your account authentication information. We strongly recommend that you do not share your username, password, or other access information with anyone else.
  • To communicate with you We use personal information to provide you with customer support, respond to you promptly, provide effective services, and maintain our business relationship with you.
  • Legal Reasons We use your personal information to comply with applicable laws and to respond to legitimate legal processes, including requests from law enforcement and government agencies. We also use it to participate in and investigate civil discovery, potential or actual litigation, and other legal disputes, and to investigate and enforce potential violations of our Terms of Service and policies.

How We Disclose Your Personal Information

Under certain circumstances, we may disclose your personal information to third parties for legitimate purposes, in accordance with this Privacy Policy. Such circumstances may include:

  • Shopify and other vendors and third parties who provide services on our behalf (e.g., IT administration, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
  • Sharing with business and marketing partners to provide marketing services and deliver advertisements to you. For example, we use Shopify to support personalized advertising that integrates with third-party services based on your online activities across different merchants and websites. Our business and marketing partners use your information in accordance with their respective privacy policies. Depending on your location, you may have the right to instruct us not to share your information for targeted advertising or marketing based on your online activities across different merchants and websites.
  • When you direct, request, or otherwise consent to us disclosing certain information to third parties (e.g., for shipping products or using social media widgets or login integrations), we will disclose that information.
  • We may share within our affiliates or other companies within our corporate group.
  • We may disclose personal information in connection with business transactions such as mergers or bankruptcies, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms and policies, and to protect and defend the Services, our rights, and the rights of users and others.

Our Relationship with Shopify

The Services are hosted by Shopify, and Shopify collects and processes personal information about your access to and use of the Services to provide and improve the Services to you. Information you submit to the Services will be transmitted to and shared with Shopify and third parties, which may be located in countries other than your country of residence, to provide and improve the Services to you. Furthermore, we use some enhanced Shopify features that incorporate data and information obtained when you interact with our store, other merchants, and Shopify to protect, grow, and improve our business. To provide these enhanced features, Shopify may use personal information it has collected regarding your interactions with our store, other merchants, and Shopify. In such cases, Shopify is responsible for the processing of your personal information and will address requests to exercise your rights regarding the use of personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, please see the Shopify Consumer Privacy Policy. Depending on your location, you may be able to exercise certain rights regarding your personal information through the Shopify Privacy Portal.

External Services' Websites and Links

The Services may contain links to websites and other online platforms operated by external services. If you follow a link to a site not affiliated with or controlled by us, please review the privacy and security policies and other terms of those sites. We do not guarantee the privacy or security of such sites, nor the accuracy, completeness, or reliability of information found on these sites, and we assume no responsibility whatsoever. Information you provide in public or semi-public areas, such as social networking platforms of external services, may be viewed by other users of the Services and users of that external service platform without restriction on use by us or the external service. The mere inclusion of such links does not imply any endorsement or recommendation of the content or the owners/operators of those platforms, unless explicitly stated on the Services.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If your child has provided us with personal information and you are the parent or guardian, you may contact us using the contact information below to request deletion of the information. As of the effective date of this Privacy Policy, we have no actual knowledge that we "share" or "sell" (as defined by applicable law) the personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Also, information you transmit to us may not be secure during transmission. We recommend that you refrain from using insecure communication methods when communicating sensitive information to us.

The retention period for your personal information varies depending on factors such as maintaining your account, providing the Services, complying with legal obligations, resolving disputes, and enforcing other applicable agreements and policies.

Your Rights and Choices

Depending on your location, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute and may apply only in specific circumstances, and we may decline your request where permitted by law.

  • Right of Access/Right to Know You may have the right to request access to the personal information we hold about you.
  • Right to Deletion You may have the right to request the deletion of personal information we hold about you.
  • Right to Correction You may have the right to request the correction of personal information we hold about you.
  • Right to Data Portability You may have the right to receive a copy of the personal information we hold about you, and to request its transfer to an external service under certain circumstances and exceptions.
  • Manage Communication Preferences We may send you promotional emails, but you can stop receiving them at any time by using the unsubscribe option provided in the email. Even if you unsubscribe, we may still send you non-promotional emails, such as important notifications regarding your account or orders.

You can exercise these rights where indicated on the Services, or by contacting us using the contact information below. To learn more about how Shopify uses your personal information and your rights, including those related to data processed by Shopify, please visit https://privacy.shopify.com/en.

We will not treat you unfairly for exercising these rights. Where permitted or required by applicable law, we may need to verify your identity before processing your request. In accordance with applicable law, you may designate an agent to exercise rights on your behalf. Before we accept such a request from an agent, the agent may be required to provide documentation demonstrating their authorization from you, and you may also be required to verify your identity directly with us. We will respond to your request within the timeframe specified by applicable law.

Procedure for Requesting Disclosure of Retained Personal Data

When you request notification of purpose, disclosure, correction, addition or deletion of content, suspension of use, erasure, suspension of provision to third parties, and disclosure of records of provision to third parties (collectively, "Disclosure of Personal Information"), we will respond without delay to the extent protected by the Personal Information Protection Act. To make a request for Disclosure of Personal Information, please contact the "Personal Information Inquiry Desk" listed above. We will send you the application form (written) to be submitted for a request for Disclosure of Personal Information, so please fill in the necessary information on the form and attach documents verifying your identity, then apply.

Complaints

If you have a complaint regarding our handling of personal information, please contact us at the contact information below. Depending on your location, you may have the right to object to our decisions through the contact information below or to file a complaint with your local data protection authority.

International Transfers

Please be aware that your personal information may be transferred, stored, and processed outside of your country of residence.

If we transfer your personal information outside the European Economic Area (EEA) or the United Kingdom, we will do so based on recognized transfer mechanisms, such as the European Commission's standard contractual clauses or, where applicable, equivalent contracts issued by the competent authority in the UK, unless the country to which the data is being transferred is recognized as having an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time due to changes in our operations or for other operational, legal, or regulatory reasons. The revised Privacy Policy will be posted on this website, and the "Last updated" date will be revised, along with notifications as required by applicable law.

Contact Information

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise your rights, please call us at 050-3173-8797, email us at info@halalichiba.com, or mail us at 6F Asia Pacific Import Mart Building, 3-8-1 Asano, Kokurakita-ku, Kitakyushu-shi, Fukuoka 802-0001.

Name of Personal Information Handling Business Operator

Tradi Co., Ltd.
Representative Director: Yoichiro Koki

Personal Information Protection Administrator

Administrator: Teppei Hattori
Department: HALAL ICHIBA Division
Contact: See "Contact Information" above